I just want you to know that one of your employees, Emily, is exceptional. When I originally was looking for info on a couple of models of E-Z ups, I contacted several companies. Emily was the first to respond back with the info I asked for. But, like usual, I had many more questions. She was very helpful, and always quick in responding back to me, and in a very polite manner. Good customer service like this is hard to find these days. When I was looking for accessories for the E-Z up, once again Emily was the first one to respond to my requests. I actually found the items cheaper, but I purchased through Buy Shade because of the excellent customer service I received from Emily. You have a wonderful employee.