Help Center

Questions? We’ve got the answers.

Making a custom printing project can be a lot of work! For past, present, and future clients, please feel free to use the resources below to help you with ordering, using, and maintaining your E-Z Up Tent and custom printing items.


Get all the answers to the most frequently asked questions (FAQs) regarding tents and our company.Read More »

Why E-Z UP?

Why print on an E-Z Up tent and with us? Simple! We’re glad to tell you.Read More »

Art Requirements

Learn about our custom tent art requirements to ensure the best possible experience and the cleanest looking artwork.Read More »


Wondering where your order is? Track the status of your Buyshade shipments with our convenient tool below.Read More »

Warranty & Parts

Let’s get your tent back in action! Click below for info about your specific warranty, parts or repairs.Read More »

Return Policy

For standard product returns, please visit our Return Policy page for instructions. Read More »