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"The Customer Service department at BuyShade is phenomenal. If something goes wrong with your order, they will honor their satisfaction guarantee and will also genuinely listen and respond to your feedback. They replaced an incorrect item for me extremely quickly. I have never received such high quality customer service from any company I have ever worked with. You can purchase from BuyShade with absolute confidence- they really want you to be happy and will do anything in their power to ensure you have a great customer experience! Thank you Mishelle, for all of your help! "

"Great store for EZUP parts. Knowledgeable support staff who pick up the phone, follow up and get things done. "

"I've dealt with other companies, including the EZ-UP factory direct in the past. BuyShade is by far the most organized, fast and accurate. They helped me find the parts I needed so easily it was amazing. Their staff is super friendly and pleasant!
Shout out to Brigitte that was my Rep.! Thank you!"

"Great service and fast shipping at a competitive price - we will shop here again. Nicole Weaver gave us awesome customer service - thank you!"

"The tent itself is great. The case it comes in is junk. First time out the zipper broke. The second time out the seams ripped up the side about 18 inches.
I have been very careful with this product. It was not manhandled or abused.

Tent is great, the case sucks."

"Recently purchased table covers for home show and received excellent input for table cover with printing. We really stood out at the home show thanks to the advice that we received for a good color combination for our printed table cover. Thanks BuyShade for all of your help."

"ALL GOOD- very fast shipping. AMAZING customer support. Super friendly staff"

"I recently ordered three tents with BuyShade.com, working with Heather Tasler. She was PHENOMENAL - so kind, patient, knowledgeable, and helped me rush a last minute order just in time! I cannot express my thanks enough for her help and support. She is awesome!"

"Thank you BuyShade, you have been so good with "follow through" and so gracious with our many questions and changes."

"Of all the companies I asked for info from, you had the best customer service and was so quick in getting back to me. Thank you."

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100% Satisfaction.
Every product on BuyShade.com is subjected to rigorous testing before we make it available to our customers, so we can confidently provide a 100% Satisfaction Guarantee on your purchase.